LOLA market is a platform for your products – "Products as Assets". Record your items in your personal inventory, get a non-binding value estimate and, when you want, offer them for rent, sale or giving away – on the local marketplace or in your communities. The focus is on renting: using items longer and together instead of buying new. That is what LOLA stands for – "long-lasting".

Your inventory is your personal overview of all the items you have recorded in LOLA. Here you can manage your items, see their estimated resale value and track how their value develops over time.

You can store purchase receipts and be reminded in good time about warranty and guarantee periods. You also decide whether you want to keep, rent out, sell or give away your items.

With the community features you can connect with other members in private, closed or open groups. Within these groups you can rent, sell or give away items among yourselves. For this you have group-internal marketplaces with other members’ offers as well as a wall for discussions and shared exchange.

LOLA can do more than a classic second-hand marketplace! Three things make LOLA special: your personal inventory with value estimates and value development; communities where you can exchange with others and use items together; and a local marketplace for renting, selling and giving away. The focus is on sharing and longer use instead of buying new.

You choose a free period in the listing’s calendar and send a request. The contract is concluded as soon as the lender confirms. Pickup and return times are preset and can be adjusted for each booking. We remind you one day before pickup and one day before return. At handover and return you record the product’s condition in the app, and at the end you can rate each other.

LOLA already integrates various payment options. You book and pay for rentals for a fee directly in the app — with a stored card or with Klarna, processed via our payment provider Stripe. We are already working on shipping options and an insurance solution. Until then, the statutory provisions of the Austrian Civil Code (ABGB) apply to rentals — who is liable for damage is set out below.

When you make the request, you store a payment method; payment is only made at product pickup. We collect the amount as soon as you both confirm the product pickup in the app. Before that, the amount may already appear as pending on your account — it has not yet been charged. If the booking does not come about, nothing is charged. When the amount actually leaves your account depends on the payment method: with a credit card, with your next card statement; with Klarna, according to the option you chose in the Klarna checkout. As a lender, you receive your money as soon as both sides have confirmed the return. This requires completed verification with the payment provider — without it, the amount remains as a credit balance. You will find the receipt for the service fee with the respective rental in the app.

Up to six days before the rental starts, cancellation is free of charge — for both sides, regardless of the chosen payment method. If you book at shorter notice, the booking is binding once confirmed.

After that, only renters can cancel, up to 24 hours before the rental starts; a cancellation fee of 100 % applies. For lenders, cancellation is not provided for from this point on. If something comes up nonetheless, get in touch — we will look at each case individually.

Damage and theft during the rental period should be reported promptly via the app. Damage that only becomes apparent after the return must be reported by lenders within seven days — after that, the product is deemed to have been returned in proper condition. If a product is not returned at all, please let us know as soon as possible.

Lending and renting are governed in Austria by the ABGB (Austrian Civil Code). These statutory provisions also apply between lender and renter on LOLA market. As a marketplace, we are working on integrating additional insurance cover; until then, the statutory provisions of the ABGB apply. Before handover, check the condition together and record it in the app. In brief: normal wear and tear is borne by the lender; damage or loss caused culpably must be compensated by the renter (sec 1295 ABGB); accidental damage without fault generally not. We provide only a general overview here — this cannot replace legal advice in an individual case.

Yes. Whether a deposit is required for renting out is agreed between lender and renter on their own responsibility; the amount, method of payment and repayment are determined exclusively by the contracting parties. LOLA market is not involved in this, does not administer deposits and accepts no liability for them.

LOLA is for private individuals, businesses and associations. Using it is free of charge in principle: registering, listing, giving away, selling and free rentals cost nothing. Only rentals for a fee, booked through the calendar, are chargeable. A service fee of 9 % applies, with a minimum of € 1.50 net plus VAT. It is paid by the renter and shown before the booking.

You can list virtually any second-hand or sustainably produced item. Our initial focus areas are: event technology; musical instruments; photo & video; sports & sports equipment; building, garden & workshop; books, films & music; fashion & accessories; toys & games; festivals; baby & child; living & household.

On LOLA you can sell, give away, rent out (free of charge or for a fee) and swap (coming later).

There are two types of listing: offers (you offer something) and search listings (you are looking for something specific and post what you need).

On LOLA you can create, announce and take part in events – for example flea markets, swap meets, repair events or community get-togethers. This lets you connect, exchange and get active together, also outside the app.

LOLA takes work off your hands. Autofill captures your items in seconds: category, title, description including characteristics and a suggested price are proposed automatically. For this we evaluate the photos you upload automatically. All suggestions are non-binding and can be changed at any time. Which services we use for this is set out in our privacy policy.

LOLA is developed by a team in Vienna — self-funded, complemented by a grant from Austria Wirtschaftsservice (aws). Our goal is to use products for longer and more intensively and to make consumption more local. You can read more under About us; the operator is LOLA market FlexCo — details in the imprint.